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What should I do if I still haven't received my order?
Please note that delivery times for our orders vary between Express Shipping (maximum 24 hours) and Regular Shipping (1 to 3 business days). If the estimated time has passed and you still have not received your order, we recommend that you contact us immediately.
You can do it through our Instagram account: @inverna.universe, via WhatsApp to the number +51 961 739 559 or by email to hello@invernauniverse.comPlease include your order number in your message so we can quickly investigate and resolve the situation.
We are here to help ensure that you receive your order in a timely and satisfactory manner.